Introduction and Acceptance of the Terms and Conditions

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The general Terms and Conditions detailed below govern the contractual relationship between the ‘User’ (hereafter also referred to as ‘You’ or the ‘Customer’) and ‘www.getamazonappeal.com’ (hereafter also referred to as ‘We’ or the ‘Website’), belonging to the company MB "Pikta varna", company number 305096388, VAT no LT100012289114. Both parties accept these Conditions unreservedly. These general Conditions are the only conditions that are applicable and replace all other conditions, except in the case of express. written, prior dispensation. We maintain that, by confirming your order, you have read and do unreservedly accept our general Conditions. These Terms and Conditions are important to you and MB "Pikta varna" as they are used to protect your rights as a valued customer and our rights as a business.

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Changes to the Terms of Service and the Website

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MB "Pikta varna" is a work in progress, and as such things may change, be added or be taken away. We reserve the right to update the Website and these Terms of Service from time to time, at our discretion and without any notice. It is solely your responsibility to keep up-to-date with the latest Terms and Conditions by checking back regularly. Your continued use of the Website following the publishing of updated Terms of Service will be taken to mean that you have read and agree to the changes.

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Access to the Website

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We work hard to ensure the Website is always up and available, but we can't guarantee that the Website will not have downtime for any reason. We reserve the right to close the Website for short periods of time for general maintenance, but will attempt to keep this to a minimum. We will not be liable if for any reason all or any part of the Website is unavailable at any time, for any length of time.

It is a condition of your use of the Website that all the information you provide on the Website is correct, current and complete. We reserve the right to reject your order in our sole discretion, at any time for any or no reason, including if, in our opinion, you have failed to comply with any provision of these Terms of Service.

We do not guarantee that the Website or any content provided on the Website is error free. We manage your personal data according to our Privacy Policy.

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Product information

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MB "Pikta varna" takes great care when putting product information and description on-line but will not be held responsible for any mistakes or omissions to any information given.

The ordered service is provided only for 1 Selling Account (e.g. UK, US, DE etc.) and 1 type of suspension. In case the Seller is requested to submit an Appeal for another Selling Account or a different issue, this is not included in the initial order and new order must be placed.

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Prices

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The prices indicated on www.getamazonappeal.com are shown in US Dollars. We reserve the right to modify our prices at any moment but this will be indicated to you on the order at the time the order is placed. If an obviously incorrect price appears on our website and is not corrected on your total at the time of order completion, for whatever reason (human error, technical error etc.), your order will be cancelled and the payment refunded to you, even if it has been initially validated.

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Availability

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We will always endeavour to provide your ordered service once completed and paid for. If services should become unavailable after your order has been confirmed and paid for, we will refund the price you paid for the product within 30 days following the date of payment.

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Secure payment

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MB "Pikta varna" currently offers two ways to pay for your order, credit card and PayPal. These payment options use advanced SSL encryption to keep your transaction secure and do not cost you anything to use (MB "Pikta varna"  is charged as the seller, you are not charged as the buyer) so you will not pay any extra for your order. Please refer to Your credit card issuer or PayPal for full terms and conditions of use.

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Delivery

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Your order will be delivered to the email address you indicated when your order was placed. MB "Pikta varna" does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your order, an investigation will be conducted with the email provider and may take several days upon receipt of your claim. During this period of investigation, no reimbursement will take place.

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Right of Return and reimbursement

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Please read the important refund information below - there are no exceptions to the refund policy.

MB "Pikta varna" does not issue any refunds if ordered service was delivered within set time frame. Due to the nature of this business our provided service does not guarantee reinstatement of Amazon seller account privileges. Negative outcome of Amazon decision cannot be used as reason for a refund.

You can cancel your order within 2 hours from the time we received your payment (cancellations will incur a $80.00 administrative fee). If 2 hours have passed since you placed an order, refunds are no applied.

You can ask for reimbursement if your ordered service was not delivered within set time frame following the date, time of payment and submission of all the requested documents. In that case, we will refund the price you paid for the service within 30 days following the date of payment.

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Waiver and Severability

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Any failure of MB "Pikta varna" to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and MB "Pikta varna", and governs your use of the service, superseding any prior agreements (including, but not limited to, any prior versions of the Terms of Service). If any provision of these Terms of Service is held by a court of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.